JOHN IS AWESOME!!!! JOHN WAS SENT OUT TO ME BY MY HOME WARRANTY COMPANY, CHOICE! HE CONTACTED ME ON A SUNDAY NIGHT TO GIVE ME HIS TIME OF ARRIVAL AND THEN ARRIVED EARLIER THEN SCHEDULED! WHICH WAS GREAT BECAUSE IT WAS ALREADY APPROACHING 100 DEGREES. JOHN WAS COURTEOUS AND WENT RIGHT TO WORK TO SEE WHAT WAS GOING ON. LONG. STORY SHORT, MY A/C HAD NO FREON AND WAS VERY BADLY RUSTED. HE CONTACTED CHOICE HOME WARRANTY WITH A RECOMMENDATION TO REPLACE DO TO THE. BADLY RUSTED COIL PANEL AND THEY DENIED REPLACEMENT BUT WOULD DO REPAIRS. WELL I HAD BEEN WITHOUT A/C FOR 3DAYS IN THIS HEAT AND JOHN SAID THE PARTS WOULD HAVE TO COME FROM VEGAS AND NO IDEA OF HOW LONG TO GET PARTS AS I WOULD NEED A NEW COIL PANEL!! I WAS NOT WILLING WAIT UP TO A MONTH FOR PARTS! OBVIOUSLY MY WARRANTY COMPANY, CHOICE, DID NOT CARE AS THEY WOULD NOT PAY FOR ANY PART OF A NEW INSTALLATION!! CRAZY. JOHN AND I DISCUSSED MY OPTIONS AND I DECIDED TO GO WITH A NEW. UNIT IF JOHN COULD MAKE THAT HAPPEN FAIRLY QUICK, OH AND I HAD A HOUSE GUEST!!
WITHIN 20 MINUTES JOHN HAD A NEW UNIT(YORK) FROM FT.MOHAVE AND A CRANE SCHEDULED FOR THE NEXT MORNING AT 5 A.M.. HE WAS RIGHT ON IT AND HIS ONLY CONCERN WAS TO GET ME UP AND RUNNING . HE ARRIVED AT 4 A.M. THE NEXT DAY AND BY 8:00 HE WAS GONE AND MY HOUSE WAS. ALREADY COOLING. HE WAS AWESOME.!!!. I THINK I GOT A GOOD PRICE CONSIDERING ALL THE. WORK AND EFFORT JOHN PUT INTO GETTING ME UP AND RUNNING. HE NEVER ONCE TRIED TO ADD CHARGES ON AS HE WENT LIKE SOME SVC COMPANIES DO. IT WAS AMAZING AND HE STAYED
IN CONTACT WITH ME THROUGHOUT THE WHOLE PROCEDURE!! I DEFINITELY FEEL THAT JOHN EFFORTLESSLY WORKED ON MY BEHALF.